currently we are only taking on jet skis from MAY thru NOVEMBER due to the short season.
we no longer service jet skis older than 1996 other than for winterizations, storage, or minor repairs. call for details.
we no longer service jet skis made by tigershark or polaris, however we can refer you to a place that does service them as well as skis older than 1996. call for details.
currently referring during jet ski season all motorcycle and ATV repairs to 2 shops that are very reputable depending on your location and their availability. SOMETIMES WE WILL MAKE AN EXCEPTION BASED ON CURRENT WORKLOAD. call for details.
if you use the phrase "I'd do it myself, but I don't have the time"--understand that that phrase is an insult to everyone in our profession and will be taken as such.
WHEN DROPPING OFF YOUR UNIT PLEASE MAKE SURE TO FILL OUT THE PAPERWORK AND PUT DOWN EVERYTHING YOU WOULD LIKE DONE. EVEN IF WE SPOKE ABOUT IT, I CANNOT REMEMBER EVERYTHING AND ITS MUCH EASIER TO REFER TO IT IF ITS WRITTEN DOWN. ALSO, IF YOU WOULD LIKE AN ESTIMATE PRIOR TO ANY WORK BEING PERFORMED, PLEASE NOTE THAT AS WELL.
WE ALSO HAVE A "NO HAGGLING" POLICY.
It is disrespectful in our opinion to haggle our prices. You would not haggle at big box places like J&J or even at Walmart, so why haggle a small business? This is our livelihood, and we already do our best to take care of you both from a service perspective as well as a financial one. We try to keep our prices where they should be. When you haggle with us you are making us work for less and basically saying we are not worth the amount we have set. So in response to this if you haggle down, we will haggle in our favor back, and the price will go up. Sorry if this is upsetting, however we know our worth and we are not willing to get paid less just because you want your fun to cost less.
No Warranty on:
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Parts provided by customer--we warranty the labor that they were installed properly.
(when you provide the parts, we don’t know the quality, condition, etc and also don’t stand behind cheap brands, and since they were not purchased here we will not cover them under warranty)
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Here at PSJ we prefer to use OEM or upgraded parts only. We have had issues in the past from cheap manufacturers, or poorly made products, so we are selective on what parts we sell. We also realize that every manufacturer can have issues, including OEM, however its less likely with quality, reputable manufacturers. For example: we will not use, or sell products from SBT. If you bring their products for us to install it will be advised against and will be at your own risk. We realize this increases the cost of parts and that may be inconvenient, however we have seen the "buy cheap-buy twice" happen too often. Its often cheaper to buy a quality part the first time.
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“Stage 1 plus and higher” or “Performance” Builds
(With any “stage” or “performance” build you are modifying the unit beyond its original capability. As such you are doing so at your own risk, it states the same information on most aftermarket performance websites such as RIVA Racing, Deans Team, TORX, etc, and realistically There is no way for us to control the warmup, care, and riding styles and thus no reason to have a warranty on such extreme builds.) (Stage 1 kits are covered as they don't modify rev limiter or put extreme stress on the engine)
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Sunk or “Under-watered” skis
(jet skis that have been sunk have a large possibility of having rust, corrosion, etc as well as a large possibility of catastrophic damage that can be unseen such as blown seals, gaskets, or bent rods, rusty cranks/pistons/valves/cams. In addition, it shortens the lifespan of bearings, and engine components. ONLY WAY TO GET A WARRANTY ON SUNK UNIT IS TO DO COMPLETE TEARDOWN AND INSPECTION)
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Rush jobs:
(if for some reason we agree to do a rush job, warranty may be void due to the rush—this is also why I usually don’t do rush jobs—they are at your own risk, and usually cost more as well)
Speaking of rush jobs; we do not rush jobs thru and make sloppy mistakes. We work as fast as possible to give quick and quality service. We understand this may cause an inconvenience and for that we are sorry, however we value our customers, our service, and our reputation.
If we did work on your ski and it's been 3+ months since the work was performed and its "the first time you used it since it was fixed", the "warranty" that usually follows our work is at our discretion. For example; if we replaced your battery, and then your ski sat for 4 months without being used, and the battery is dead when you try to run it, that is not our fault or responsibility, especially since the batteries only have 3-month warranties from the manufacturer, that was your responsibility to put it on a tender for that period of time. that being said we would most likely still try to get it covered for you.
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EXCEPTIONS TO WARRANTIES:
IF EXPRESSED OR IMPLIED THAT WE WILL COVER SOMETHING UNDER WARRANTY THAT FALLS IN THESE "VOIDED" WARRANTY CATAGORIES, IT IS DONE AT PSJ POWERSPORTS LLC OWNERS DISCRESION.
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FURTHERMORE: ABANDONED VEHICLES:
IF YOUR SKI IS HERE FOR AN EXTENDED PERIOD PAST THE REPAIR BEING FINISHED A STORAGE FEE WILL BE APPLIED--COST WILL VARY DEPENDING ON UNIT.
IF REPAIR IS DENIED AND UNIT IS HERE LONGER THAN 30 DAYS A STORAGE FEE WILL BE APPLIED--COST WILL VARY DEPENDING ON UNIT.
IF UNIT IS HERE LONGER THAN 3-6 MONTHS WITH NO CONTACT FROM UNIT OWNER, AND WE HAVE ATTEMPTED TO CONTACT 6 TIMES WITH NO RESPONSE WE WILL FILE FOR AN ABANDON VEHICHLE TITLE OR A MECHANICS LEAN ON THE VEHICLE.